Due to recent changes in industry payment systems to increase payment security, existing Alpine Easy Access customers must reset their PIN or password for the Alpine Easy Access System when they next purchase a Mt Hotham Resort Entry Permit.
If you are able to recall which credit card you have on your Alpine Easy Access account, you can use the last four (4) digits of your credit card number to gain access to your account and reset the password from within the account.
Otherwise, you will need to follow one of the processes below, depending on what device you are using. Please note that Alpine Easy Access is powered by PayByPhone Parking Systems, so you will be directed to their secure website for the password reset.
If you are using an iPad Alpine Easy Access Resort Entry kiosk at an on-mountain or off-mountain business:
If you are using your own device or computer:
You do NOT need to reset your password again to purchase further Resort Entry Passes after this initial reset.
We regret any inconvenience caused by this change. If you need further assistance, please contact PayByPhone’s friendly Customer Service team on 03 8400 4226.
Mt Hotham looks forward to welcoming you for what is sure to be a great Season 2018.